A
For Australian General PracticePowered by AI Agents

The Autonomous
Care Engine.

Don't just write Care Plans. Execute them.

ACUMEN automates patient recalls, data collection, and compliance checks—generating Item 732 revenue while you sleep.

ACUMEN: Australian Chronic Care & Unified Medical Engagement Network

Autonomous RecallsZero-Touch ComplianceDigital Nurse Agents

The Missing Layer in Your Practice

ACUMEN isn't a replacement for your clinical software. It's the intelligent compliance layer that sits on top—protecting your revenue and automating the busywork.

ACUMEN

The Intelligence Layer

Pre-Audit Checks
Auto Recalls
Family Portal

Your Clinical Software

Best Practice / MedicalDirector / Zedmed

Your existing Practice Management System handles appointments, prescriptions, and notes. We don't replace it—we read the data and add intelligence on top.

Medicare MBS (Items 721/723/732)

The billing framework stays the same. ACUMEN just makes sure you claim it correctly—every time.

The "Inertia of Care" is Costing You Millions

Care Plans shouldn't just be documents that sit in a drawer. They should be living workflows that execute themselves.

Audit Anxiety

Medicare compliance reviews are increasing. One rejected Item 723 claim can trigger a full audit.

$10,000+
Average clawback per audit
Admin Overload

Each GPMP takes 15-20 minutes to write properly. That's time not spent with patients.

15+ mins
Per care plan (manual)
Missed Revenue

Most practices forget to recall patients for their Item 732 reviews. That's $78.55 walking out the door.

$78.55
Per missed 732 review
Without ACUMEN
  • Manual care plan writing (ChatGPT copy-paste).
  • No verification that plan meets MBS criteria before billing.
  • Missed 732 reviews due to no recall system.
  • Audit exposure with no documentation trail.
With ACUMEN
  • AI-generated plans mapped to MBS requirements.
  • Pre-billing compliance check flags issues before claiming.
  • Automated SMS recalls for 732 reviews.
  • Complete audit trail with timestamped documentation.

One Platform, Three Revenue Streams

Protect your existing Medicare billings, unlock new private payer income, and streamline aged care coordination—all from a single dashboard.

The Audit Shield

Revenue Optimizer

Maximize your Item 721, 723, and 732 revenue while eliminating audit risk. Our AI pre-checks every claim before you bill.

  • Pre-Audit Compliance: Scans patient files before billing. "Warning: Only 1 Allied Health referral found. Item 723 requires 2."
  • Auto-Generated Plans: AI writes care plans mapped to MBS requirements (Goals, Needs, Actions).
  • Recall Automation: Detects when Item 732 (Review) is due and SMSes patient to book. Pure profit.
Why This Matters

Medicare audits are increasing. A single clawback can cost $10,000+. This tool pays for itself by preventing one rejected claim.

$156.55
Item 721 Rebate
+ $78.55 per Item 732 Review

How It Works

See how ACUMEN transforms the daily experience for both providers and patients.

ACUMEN Dashboard

Item 732 Reviews Due

3 Ready
Review Ready
Recall Sent
Recall Sent
Compliance: 100%Est. Revenue: +$235

One Referral. We Handle the Rest.

Upload a referral just like you would for a diabetes specialist. ACUMEN analyzes it, generates the care plan, and kicks off the automated workflow—recalls, compliance checks, and all.

  • Referral-Triggered Automation

    Upload the referral. ACUMEN reads it, extracts patient details, and generates a compliant GPMP with Goals, Needs, and Actions—all mapped to MBS requirements.

  • Pre-Billing Compliance Check

    Before you bill Item 721 or 723, ACUMEN scans the file. "Warning: Only 1 Allied Health referral found. Item 723 requires 2."

The Economics of a Modern Practice

ACUMEN protects your existing revenue, captures missed billings, and opens new private payer income streams.

Revenue Defense

Core
The Audit Shield
Clawback Prevention
Avg Audit Clawback-$10,000+
ACUMEN Cost$20/mo

Preventing 1 rejected claim pays for 40+ years of service.

Revenue Growth

The Recall Engine
Autonomous Item 732 Reviews
Item 732 Rebate$78.55
Reviews/Patient/Yearx 4
Total Per Patient$314.20/yr

Zero-Touch: AI Agents book & bill automatically.

New Revenue

Future
The Payer Bridge
Private Insurer Incentives
Insurer Per-Patient Fee$50-100
Hospital Admission Saved$8,500
Insurer ROI85x

Insurers pay for data that prevents claims.

Practice P&L Impact

"What's the ROI?"

Per chronic disease patient, per year.

Without ACUMEN
Item 721 (Plan)$156.55
Item 723 (TCA)$117.40
Item 732 (Reviews)$0 (Missed)
Audit RiskHigh
Total~$273.95
With ACUMEN
Item 721 (Plan)$156.55
Item 723 (TCA)$117.40
Item 732 (4x Reviews)$314.20
Audit RiskProtected
Total~$588.15

That's +$314.20 per patient, per year in captured revenue.

With 100 chronic patients, that's $31,420/year previously left on the table.

Why ACUMEN Wins

Existing care plan tools optimize paperwork. ACUMEN eliminates it—while protecting you from audit risk.

Legacy CDM Tools

cdmNet, PenCS, Manual

Primary Goal
Generate Documents
Audit Risk
High (GP responsible for content)
Workflow
Form-Filling Wizard (15+ mins)
Recall System
Manual / Letter-based
Patient Engagement
None (Static PDF)
AUDIT-PROOF

ACUMEN

The Audit Shield for Chronic Disease Revenue

Primary Goal
Protect Revenue
Audit Risk
Zero (AI pre-validates MBS rules)
Workflow
One Referral, We Handle the Rest
Recall System
Automated SMS + Booking
Patient Engagement
Interactive App + Family Portal

Our Strategic "Moat"

AI Compliance Engine

Every care plan is pre-validated against MBS rules. If it doesn't meet criteria, you can't bill it.

Integrated Recall Loop

Automated SMS reminders + online booking = no more missed Item 732 reviews. Revenue captured, not lost.

Complete Audit Trail

Timestamped documentation of every interaction. If Medicare asks, you have the receipts.

Head-to-Head Comparison

How ACUMEN stacks up against existing care plan solutions.

FeaturecdmNet
(Care Plan Software)
ChatGPT
(DIY Approach)
Manual
(Word/Template)
ACUMEN
Audit ProtectionPartialNoneNonePre-Validated
Time to Complete10-15 mins5-10 mins15-20 mins<1 min
MBS Compliance Check
Template-Based
No (Hallucination Risk)
No
AI Pre-Audit
Item 732 Recall System
Manual Reminder
None
None
Auto SMS + Booking
Patient/Family Access
PDF Export Only
None
Paper Handout
Interactive Portal
Price~$50-100/mo$20/mo (Plus)Free (Your Time)$20/mo

Why Practices Choose ACUMEN

It's not just about compliance—it's about building a more profitable, sustainable, and patient-centered practice.

Revenue Positive

Capture $314+ per patient/year in missed Item 732 reviews. That's real money walking out the door.

Audit Confidence

Sleep soundly knowing every care plan meets MBS criteria before you bill. No clawbacks, no stress.

Patient Loyalty

Families love the visibility. Patients feel cared for between visits. They stay, they refer, they trust you.

Product Roadmap

We're building in phases. Start with the Audit Shield today, unlock more as we grow.

Phase 1: Audit Shield

Now

Core compliance engine. AI-powered care plan generation with MBS pre-validation. Automated Item 732 recall system.

Phase 2: PMS Integration

Q1 2025

Deep integration with Best Practice, MedicalDirector, and Zedmed. One-click sync. Zero data entry.

Phase 3: Payer Bridge

Q2 2025

Connect with private health insurers (Medibank, Bupa). Unlock new per-patient revenue streams for prevention.

Phase 4: Aged Care Hub

Q3 2025

Family portal and nursing home integration. Real-time shared care records. Kill the fax machine.